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Special Reports about addiction, addiction treatment centers, drug rehab centers, detox centers and alcohol rehab centers.



Is CRC a Referral Black Hole?
May 2007

Is CRC a Referral Black HoleIn early February, CRC Health Corporation, built into the nation's largest treatment provider by a series of debt fueled acquisitions, issued a press release inviting the media to its National Resource Center, an impressive call center that fielded 86,000 inquiries last year from people seeking help. The press release said former Drug Czar General Barry McCaffrey would be at the conference - CRC trots him out at many press events - presumably to help CRC show how its National Resource Center is a "nerve center of domestic efforts to fight drug abuse.

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Mayo Clinic Programs Tap Into Vast Expertise
May 2007

Mayo Clinic Programs Tap Into Vast ExpertiseFor more than 30 years, the storied Mayo Clinic has been treating those who are afflicted with the disease of addiction, doing so for most of that time through its inpatient program at the main clinic in Rochester, MN.

But, just like many other addiction treatment providers, Mayo began to have trouble getting paid by insurers for inpatient and several years ago moved to a residential model of treatment, which combines with various levels of outpatient to offer a full continuum of care for Mayo addiction treatment clients.

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Mark Houston Expands: Non Clinical Retreat Purchases Adjacent Ranch
Written by Ted Jackson   
April 2007

Mark Houston ExpandsExpansion had always been part of the plan for Mark Houston as he laid out initial strategies for his Mark Houston Recovery Centers, which operate on a nonclinical recovery retreat concept that seeks to offer long-term residential stays at prices akin to those charged for 30-days at most high-end centers. The thing is, though, is that the expansion is coming just a little faster than Houston anticipated.

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New NIMBY Battles Are Erupting Across California
April 2007

New NIMBY Battles Are Erupting Across CaliforniaIn early March, hundreds of city managers from across the state of California gathered at a hotel in Newport Beach, whose city officials had a central hand in organizing the first ever meeting being held there of a new organization called the Residential Recovery Facilities City Coalition, RRFCC, a NIMBY group if there ever was one. In inviting the city managers, the RRFCC urged them to come to the meeting so that they might learn how to “protect” neighborhoods from recovery facility “encroachment” by partnering with the newly formed RRFCC.

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A New Insurance Player Hits the Treatment Scene
April 2007

A New Insurance Player Hits the Treatment SceneA big booster of the renowned Caron Foundation, insurance executive Geoffrey McKernan has been an advocate for recovery in the Philadelphia area for years, and whose efforts were recognized at an awards dinner hosted in late 2005 by Caron, on whose Philadelphia Leadership Council McKernan sits. As CEO of NSM Insurance Group, based near Philadelphia, McKernan over nearly 20 years has been a pioneer in developing the insurance program administration business, in which insurance carriers essentially outsource the underwriting function to brokers, who target specialty business niches in which they have acquired informational expertise around which the agency can build a specialty program.

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A New Center in Chattanooga
Written by Ted Jackson   
April 2007

A New Center in ChattanoogaLooking around his home town of Chattanooga, Tennessee healthcare entrepreneur Byron DeFoor saw little in the way of quality addiction treatment being offered, with what treatment there was being part of antiseptic style med surg hospital operations. Certainly no stranger to the addiction treatment business - he put together a chain of psychiatric and addictions centers with facilities in Florida, Ohio, Georgia and Delaware that was sold to Horizon Health Corporation a couple of years ago - DeFoor decided to open a high quality free standing addiction treatment center.

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Crossroads Antigua Acquires The Sanctuary
Written by Ted Jackson   
February 2007

Crossroads Antigua Acquires The SanctuaryLocated near Palm Beach in the epicenter of South Florida’s now thriving private treatment industry, Delray Beach has long been home to many halfway homes and sober houses. And next door in Boca Raton, Steve Manko runs Boca House, which, with 28 properties and hundreds of beds, is probably the nation’s largest for-profit sober living operation. These facilities, and many dozens of others in South Florida, have grown up in the last fifteen years as ancillary businesses serving the area’s treatment centers, which often recommend that their clientele remain in the area, at least for a time, before returning to the people, places and things of home.

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Naatp's Managed Care Toolkit
May 2006

A few years ago, Bob Jordan had an interesting encounter with managed care. In his capacity then as admissions director for Turning Point of Tampa - he now heads up marketing at South Florida-based Watershed Treatment Programs - Jordan found himself on the phone with a managed care gatekeeper who just didn't get it.

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Women's Center Rising: Hazelden Nears Completion of New Facility
April 2006

30 years ago there existed little research, let alone much discussion, of what it was that women needed from their treatment experiences. Few people ever thought or spoke about what is was that could be done to address gender specific issues that arise from addiction, with the possibility of using that knowledge to improve outcomes.

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Online Marketing: Internet Patient Acquisition Surges
April 2006

In a previous incarnation, Howard Brown was a real estate developer in the Los Angeles area, a pursuit that ultimately left him dissatisfied and wanting more. Brown became a family and marriage counselor, eventually turning his attention to behavioral health opportunities on the Internet. He ultimately created 4therapy.com, a network of hundreds of behavioral health and addiction web sites. With over 200,000 pages of content, 4therapy has emerged as probably the most sophisticated Internet marketing operation in the treatment and mental health arenas.

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The Denver Approach: A Rare Eating Disorder Business Model
February 2006

Over the past several years, a relatively rare model of treatment has emerged at Eating Disorder Center of Denver, one in which patients who have diagnoses of serious eating problems like anorexia and bulimia are being treated in an outpatient type setting, bucking the common notion that such patients always require treatment at inpatient or residential settings.

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High-End Success: Bayside Marina Firing All Cylinders
January 2006

As the private treatment business in recent years has seen much of its growth driven by the founding of new centers whose focus is on a high-end demographic - those treatment facilities who target clients who can pay upfront and out of pocket - a growing group of individuals have begun to question whether growth can continue to be driven as it has to a large extent by these types of facilities, saying that there is a limit to the number people who can afford to pay cash for treatment. But there continue to be entrepreneurs who are proving the high-end naysayers wrong, especially if they are astute enough to found centers in regions where there is little high-end competition.

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Biggest Industry IT Vendor Gets Bigger
October 2005
Blockbuster deals are not confined to the substance abuse industry these days, but also are to be found not surprisingly among the companies that supply the industry. In that vein, Netsmart Technologies Inc. (Nasdaq: NTST) announced in September that it had acquired CMHC Systems of Dublin, Ohio, in a transaction that will make Netsmart, already the behavioral health care industry’s largest information technology provider through its Creative Socio-Medics unit, even bigger.
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